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Visitor Guidelines

Updated April 23, 2024

We’re looking forward to seeing you at Children’s Mercy. Here are some things to keep in mind before you arrive.

Visitor guidelines

All visitors must be free of illness. 

  • First floor, Hall Tower (Adele Hall): Due to limited space we are only allowing 2 caregivers to accompany each patient in this area.
  • Neonatal Intensive Care Unit (NICU): Only 2 people at the beside at a time (including siblings), and only 2 adults allowed on visitor list.
  • Some units, including 1 Hall, Same Day Surgery, NICU and PICU have additional precautions due to spacing and capacity limits.

Thank you for helping keep everyone safe.

Adele Hall Emergency Department visitor restrictions

Due to construction, we have limited space in our Adele Hall Emergency Department waiting room. For the safety and comfort of everyone, we are only allowing 2 caregivers to accompany each patient.  

Thank you for your understanding. 


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What to bring with you to your appointment(s)

  • Driver's license or photo ID
  • Medical and pharmacy insurance card(s)
  • Masking is optional at all Children’s Mercy locations. Masks must be worn if you have symptoms of respiratory illness or have a confirmed COVID-19 diagnosis. 
  • Form of payment to pay requested deposit
  • Here is a form that you may find helpful to write your questions down for your visit: Write it down
Prohibited Items Icon

Items that are not allowed (prohibited)

Items include, but are not limited to:

  • Firearms or ammunition (concealed or unconcealed)
  • Knives, scissors, razor blades or other sharp objects
  • Tasers
  • Mace, pepper spray
  • Alcohol, drugs or drug paraphernalia
  • Flammable liquids or any type of explosives/projectiles
  • Impact weapons such as batons, brass knuckles, nunchucks, blackjacks, clubs, etc.

Your child's vaccination record

It is important to bring your child’s vaccination (immunization) record to all their Children's Mercy visits and appointments. This includes your child's COVID-19 vaccine card if they have received it.

A smiling girl with long brown hair sits cross-legged on a hospital bed.

Visiting hours

Parents and guardians will be given a green wristband which welcomes them 24 hours a day. Visiting hours for other guests are 9 a.m. to 9 p.m.